The Food & Beverage Supervisor oversees daily operations across hotel dining outlets, ensuring efficient service, excellent guest satisfaction, and compliance with Shangri-La standards. Requirements typically include prior experience in hotel or restaurant operations, supervisory experience, strong knowledge of food and beverage service, and good communication skills. The candidate is expected to lead and motivate service staff, coordinate with the kitchen and other departments, manage guest requests and complaints professionally, monitor hygiene and presentation, support stock and cash controls, and assist with staff training. Flexibility to work shifts, weekends, and public holidays is essential. A hospitality qualification and familiarity with luxury hotel service are advantageous.
Shangri-La Group is a prominent luxury hospitality company founded in Hong Kong and known for its Asian-inspired approach to gracious service. The group operates hotels, resorts, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La Singapore is a well-established luxury hotel located near Orchard Road, offering guestrooms, restaurants, event facilities, wellness services, and extensive landscaped grounds. The company places strong emphasis on genuine care, personalised guest experiences, employee development, operational excellence, and responsible business practices. Working for Shangri-La can provide exposure to international hospitality standards, multicultural teams, and opportunities to develop within a global hotel network. Specific benefits, duties, and employment terms depend on the outlet, department, and hiring arrangement.
Singapore is a compact island city-state with a strong hospitality, tourism, retail, finance, technology, and healthcare job market. Hotel and restaurant roles are available in luxury properties, resorts, clubs, and independent venues, although competition can be high. The culture is multicultural, orderly, and service-oriented, with English widely used at work alongside Mandarin, Malay, Tamil, and other languages. Life is convenient and safe, with excellent public transport, modern healthcare, diverse food, shopping, and green spaces. Housing and daily expenses can be expensive, especially near central districts, so budgeting is important. Foreign employees generally need an employer-sponsored work pass, commonly an Employment Pass or S Pass, subject to salary, qualifications, quota, and prevailing government requirements. Secure a written offer before relocating and confirm accommodation, medical coverage, taxes, and pass arrangements. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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