Administrator (F&B)

Job Description

The Administrator (F&B) supports the Food and Beverage department with administrative coordination, reports, records, correspondence, scheduling, purchasing documentation and communication between outlets and management. Candidates should have relevant administrative or hospitality experience, good computer skills, strong attention to detail and confident written and spoken English. Familiarity with hotel systems, Microsoft Office and basic financial or inventory procedures is advantageous. The role requires professionalism, confidentiality, accuracy and the ability to manage multiple deadlines in a busy hotel environment. The successful candidate is expected to provide reliable support to outlet managers, maintain organized records and contribute to efficient daily F&B operations.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. Its properties are known for attentive service, comfortable accommodation, extensive dining options and distinctive local experiences. Shangri-La hotels typically operate through several departments, including food and beverage, rooms, events, finance, engineering and guest services, offering a broad range of hospitality careers. The company places strong emphasis on service culture, professional development, teamwork and creating memorable guest experiences. In Malaysia, Shangri-La has operated established city and resort properties, serving business travellers, leisure guests, families and large events.

Destination Guide

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Johor and other resort destinations. Jobs are available in hotels, restaurants, tourism, events, administration and guest services, with stronger seasonal demand in island resorts. The culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, and English is widely used in hotels. Lifestyle costs are moderate outside central Kuala Lumpur, while islands provide a relaxed beach-focused environment but fewer urban conveniences. Langkawi, Penang and Sabah offer attractive coastal living, though transport and housing costs vary. Foreign employees generally need an employer-sponsored Employment Pass, and the company normally handles approval and immigration requirements. Candidates should confirm eligibility, contract benefits, accommodation, medical coverage and relocation support before accepting an offer. Malaysia’s tropical climate is warm and humid year-round, with heavier rain during monsoon periods.