The Coffee Host is expected to welcome guests warmly, prepare and serve coffee and other beverages, maintain a clean and attractive service area, and provide attentive service in line with Shangri-La standards. Requirements typically include previous experience in hospitality, cafés, restaurants, or customer service; good English communication; a pleasant and professional manner; and knowledge of beverage preparation and hygiene practices. The successful candidate should be guest-focused, well presented, reliable, and comfortable working flexible shifts, including weekends and public holidays. Additional languages, barista experience, and familiarity with luxury hotel service are advantageous.
Shangri-La is an international luxury hospitality group founded in Asia and recognized for warm, personalized service. The company operates luxury hotels, resorts, and residences in major destinations across the world, including the United Arab Emirates. Shangri-La properties are known for elegant accommodation, restaurants and bars, wellness facilities, business services, and attentive guest experiences inspired by Asian hospitality. Employees generally work in multicultural teams and are expected to demonstrate professionalism, courtesy, attention to detail, and genuine care for guests. Depending on the property and contract, benefits may include staff accommodation, meals, transportation, medical insurance, annual leave, travel opportunities, and training. A Coffee Host at Shangri-La would support the food and beverage operation by creating a welcoming coffee-service experience while maintaining the company’s high standards for cleanliness, presentation, and guest satisfaction.
The United Arab Emirates is not an island but a federation of seven emirates, with Dubai and Abu Dhabi offering the largest hospitality job markets. Opportunities are common in hotels, cafés, restaurants, resorts, airlines, retail, and tourism, particularly for candidates with strong English and customer-service skills. The culture combines Emirati traditions with a highly international lifestyle; modest dress, respect for religion, and consideration during Ramadan are important. Life is modern and convenient, with excellent transport, shopping, beaches, dining, and entertainment, although summer temperatures are extremely hot and living costs can be high. Most overseas employees need an employer-sponsored work permit and residence visa. Employers commonly arrange medical testing, Emirates ID processing, and sometimes accommodation or transport. Candidates should confirm salary, service charge, housing, meals, insurance, leave, and contract terms before relocating.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...