The Business Development Manager is responsible for growing hotel revenue through corporate accounts, group bookings, events, travel partners and local business relationships. Requirements typically include relevant experience in hotel sales, tourism, hospitality or business development; strong communication, negotiation and presentation skills; commercial awareness; and confidence using CRM and sales reporting systems. The successful candidate is expected to identify new opportunities, maintain strategic client relationships, prepare proposals, achieve revenue targets and represent Shangri-La professionally. Flexibility, initiative, market knowledge and the ability to work collaboratively with sales, events, reservations and operational teams are important. A valid Australian work right and willingness to attend networking events and client meetings may also be required.
Shangri-La is a global luxury hospitality group originating in Asia and operating hotels, resorts and residences across major cities and leisure destinations worldwide. The company is known for personalised service, comfortable accommodation, restaurants, wellness facilities and strong standards of guest care. Its Australian operations have included prominent properties such as Shangri-La Sydney, serving leisure, corporate and events markets. Employees generally work in an international environment with an emphasis on teamwork, service excellence, commercial performance and professional development. A Business Development Manager typically supports the property’s sales strategy by building relationships with corporate clients, tour operators, event organisers and other travel partners. Compensation and benefits vary by property, experience and employment conditions, so the advertised package should be confirmed directly with Shangri-La.
Australia is a large island country with opportunities in hospitality, tourism, events, sales, technology, healthcare, construction and agriculture. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns and the Gold Coast, while regional resorts often recruit internationally experienced staff. Australian workplace culture is generally direct, friendly and professional, with emphasis on punctuality, safety, initiative and work-life balance. Lifestyle options range from vibrant city living and beaches to outdoor activities, national parks and relaxed regional communities. Employees need valid work rights. Common pathways include employer-sponsored visas, skilled visas, working holiday visas for eligible nationalities and student visas with work limits. Applicants should check current requirements with the Department of Home Affairs. Relocation costs, rental prices, tax, health insurance and transport should be researched carefully, especially in Sydney and other major cities.
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