Marketing Communication Executive

Job Description

The Marketing Communication Executive supports the hotel’s marketing, public relations, digital content and promotional activities. Requirements typically include a diploma or degree in marketing, communications, public relations, hospitality or a related field, along with strong written and spoken English. Experience in hotel marketing, media relations, social media, content creation or event support is advantageous. The successful candidate should be creative, organised, commercially aware and confident communicating with guests, media partners and internal departments. The role also requires good attention to detail, the ability to manage deadlines, basic knowledge of digital marketing tools and a professional service-oriented attitude.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group originating from Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, high service standards and distinctive properties in city and resort locations. Shangri-La provides accommodation, dining, meetings, wellness and leisure experiences for business and leisure travellers. In Malaysia, its properties include luxury hotels and island or coastal resorts, supported by teams across guest services, food and beverage, sales, marketing, engineering and administration. Employees generally work in a multicultural environment where guest care, professionalism, teamwork and brand consistency are highly valued. Marketing communication teams help promote the property, build media and community relationships, manage campaigns and strengthen the guest experience.

Destination Guide

Malaysia offers strong opportunities in hospitality, tourism, marketing, food and beverage, retail and business services, particularly in Kuala Lumpur, Penang, Langkawi, Sabah and Sarawak. Popular island destinations such as Langkawi, Penang, Perhentian, Redang and Tioman combine beaches, nature, water activities and relaxed coastal living, although jobs on resort islands can be seasonal and accommodation costs may vary. Malaysian culture is diverse, with Malay, Chinese, Indian and Indigenous influences, and English is widely used in hotels and business settings. Lifestyle ranges from urban convenience to quieter island communities, with generally affordable food and transport. Foreign nationals normally require an employer-sponsored employment pass, and approval depends on the role, qualifications and immigration rules. Applicants should confirm visa sponsorship, accommodation, insurance and transport arrangements before relocating.