The Senior Sales Manager (MICE) is responsible for developing meetings, incentives, conferences and events business, managing key accounts, preparing proposals, negotiating contracts and achieving revenue targets. Candidates typically need a degree or diploma in hospitality, business or a related field, along with several years of hotel sales experience, preferably in MICE or corporate events. Strong knowledge of the Indonesian market, excellent communication and negotiation skills, an established client network, commercial awareness and proficiency in English are expected. The successful candidate should be target-driven, well organised, confident with presentations and capable of coordinating closely with operations to deliver high-quality events and maintain guest satisfaction.
Shangri-La is a leading luxury hospitality group founded in Hong6 Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for personalised Asian hospitality, high service standards and premium accommodation, dining, wellness and event facilities. Its Indonesian properties serve leisure travellers, corporate clients, weddings and large-scale meetings, making MICE sales an important part of the business. Shangri-La generally offers structured career development, international service practices and opportunities to work with diverse guests and corporate accounts. Employees are expected to demonstrate professionalism, warmth, teamwork and attention to detail while supporting the company’s reputation for refined service.
Indonesia offers strong hospitality and sales opportunities across Java, Bali, Lombok, Batam and other tourism destinations. Jakarta and Surabaya provide the broadest corporate, convention and hotel markets, while Bali is especially active in luxury resorts, weddings, incentives and international events. The culture is friendly and community-oriented, with respect, modesty and relationship-building important in business. Lifestyle varies from busy urban living to relaxed beach communities; costs are generally higher in central Jakarta and popular Bali areas. Foreign employees normally require employer sponsorship and an appropriate work permit and stay visa, commonly arranged through the hiring company. Candidates should confirm whether salary includes service charge, accommodation, insurance, meals, transport or relocation support. Learning basic Bahasa Indonesia is valuable, although English is widely used in international hotels. Research local regulations, housing, healthcare, taxation and climate before relocating.
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