The F&B Hostess welcomes guests, manages restaurant reservations, coordinates seating, answers enquiries, and supports smooth front-of-house operations. Candidates should have previous hospitality or restaurant experience, strong communication and customer-service skills, a polished professional appearance, and good knowledge of English. Additional languages are advantageous. The role requires confidence, organisation, patience, and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends, and public holidays is expected. The successful candidate should deliver warm Shangri-La service, maintain accurate reservation records, coordinate effectively with restaurant and kitchen teams, and create a positive first impression for every guest.
Shangri-La is a globally recognised luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, Africa, and North America. Its properties are known for refined service, comfortable surroundings, dining experiences, and a strong emphasis on genuine care for guests. In the United Arab Emirates, Shangri-La operates luxury hotels and resorts serving business travellers, families, and leisure guests. Employees typically work in multicultural teams and receive exposure to international hospitality standards. The company places importance on guest satisfaction, professional development, teamwork, and attention to detail. Depending on the property and contract, benefits may include accommodation, transportation, meals, medical coverage, annual leave, and travel-related privileges.
The United Arab Emirates is a modern Gulf destination rather than an island, combining major cities, beaches, desert landscapes, and vibrant expatriate communities. Hospitality offers opportunities in hotels, restaurants, resorts, airlines, events, and tourism, particularly in Dubai, Abu Dhabi, Ras Al Khaimah, and Fujairah. The culture blends Emirati traditions with influences from many nationalities; respectful dress, punctuality, and awareness of Islamic customs are important. Lifestyle can be energetic and international, with excellent shopping, dining, beaches, and transport, although summer temperatures are extremely high. Employees need an employer-sponsored residence visa and work permit; medical testing and Emirates ID registration are normally required. Employers commonly assist with visa processing, accommodation or an allowance, transport, insurance, and flights. Candidates should confirm salary, benefits, probation, working hours, and accommodation arrangements before relocating.
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