The Waiter/Waitress supports daily service at the Lobby Lounge, greeting guests, presenting menus, taking accurate orders, serving food and beverages, processing payments, and maintaining a clean, welcoming outlet. Candidates should have good spoken English, a friendly and professional manner, strong customer-service skills, and the ability to work efficiently in a busy environment. Previous experience in hotel, restaurant, lounge, or bar service is usually preferred, although suitable entry-level applicants may be considered. Flexibility to work shifts, weekends, and public holidays is expected. The role requires teamwork, attention to detail, knowledge of service standards, and a genuine willingness to create a warm and memorable guest experience.
Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and related properties across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its upscale accommodations, Asian-inspired hospitality, restaurants, wellness facilities, and strong emphasis on personalized guest service. Shangri-La Singapore is a landmark luxury hotel located near Orchard Road, offering guestrooms, suites, dining venues, gardens, meeting facilities, and recreational amenities. Employees typically work in a multicultural environment with structured service standards and opportunities to develop careers across hotel departments and international properties. The company values warmth, professionalism, teamwork, integrity, and attention to detail in delivering its “Shangri-La hospitality” experience.
Singapore is a compact island city-state and a major hub for hospitality, tourism, finance, retail, aviation, and technology. Hotels and restaurants regularly offer opportunities for waitstaff, chefs, housekeeping employees, front-office professionals, and supervisors. The culture is multicultural, orderly, and service-oriented, with English widely used at work alongside Mandarin, Malay, and Tamil. Life is convenient, safe, and highly connected, although accommodation and daily expenses can be expensive. Public transport is excellent, and most neighborhoods offer easy access to shopping, dining, parks, and entertainment. Foreign employees generally need an employer-sponsored work pass; eligibility depends on salary, qualifications, experience, and prevailing government requirements. Employers may provide guidance but do not always cover housing or relocation costs. Candidates should confirm the specific pass, benefits, accommodation, meals, medical coverage, and contract conditions before accepting an offer.
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