The Captain, Shophouse is responsible for supervising daily restaurant operations and ensuring guests receive polished, attentive service. Requirements typically include previous experience in a hotel, restaurant, or fine-dining environment, good knowledge of food and beverage service, strong communication skills, and the ability to lead and coach service colleagues. Familiarity with point-of-sale systems, guest handling, menu knowledge, hygiene standards, and cash or billing procedures is beneficial. The successful candidate is expected to be well presented, courteous, detail-oriented, and comfortable working shifts, weekends, and public holidays. A service-focused attitude, teamwork, confidence in handling guest concerns, and the ability to maintain Shangri-La’s hospitality standards are essential.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for warm Asian hospitality, high service standards, and a broad portfolio that includes luxury hotels, city properties, resorts, residences, and dining venues. Shangri-La Singapore is located on Orchard Road and offers accommodation, restaurants, meeting facilities, wellness services, and extensive guest experiences. Employees generally work in a multicultural environment with structured service procedures, training opportunities, and clear expectations around professionalism and guest care. The company values genuine hospitality, teamwork, respect, and attention to detail. Working at Shangri-La can provide useful experience for people seeking long-term careers in hotels, restaurants, events, and wider tourism operations.
Singapore is a compact, multicultural island city with strong opportunities in hospitality, food and beverage, tourism, retail, technology, finance, healthcare, and logistics. The city is safe, clean, highly connected, and known for efficient public transport, diverse food, modern shopping areas, and a blend of Chinese, Malay, Indian, and international cultures. Hospitality employees can expect a fast-paced lifestyle, professional service standards, and shift work that may include weekends and public holidays. Housing can be expensive, so many newcomers share apartments or live farther from the city centre. English is widely used at work, although knowledge of other languages can be helpful. Foreign employees normally need an employer-sponsored work pass, such as an S Pass or Employment Pass, subject to eligibility and government approval. Before relocating, candidates should confirm salary, accommodation, medical coverage, working hours, and pass arrangements with the employer.
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