The Waiter/Waitress at Waterfall is responsible for welcoming guests, taking and serving food and beverage orders, explaining menu items, maintaining service standards, and ensuring a pleasant dining experience. Candidates should ideally have previous experience in a restaurant, hotel, or luxury hospitality environment, good knowledge of food and beverage service, strong communication skills, and a professional, guest-focused attitude. Reliability, personal grooming, teamwork, attention to detail, and the ability to work rotating shifts, weekends, and public holidays are expected. Familiarity with Italian cuisine or fine-dining service would be an advantage. The role also requires physical stamina and the ability to remain calm and courteous during busy periods.
Shangri-La is a globally recognised luxury hospitality group founded in Asia and headquartered in Hong Kong. The company operates luxury hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La is known for warm Asian hospitality, high service standards, distinctive dining, and carefully designed guest experiences. Shangri-La Singapore is a large luxury hotel set among landscaped gardens near Orchard Road, offering guest rooms, suites, restaurants, event facilities, a spa, and recreational amenities. Waterfall Ristorante Italiano is the hotel’s Italian dining venue, with a focus on quality ingredients and refined service. Employees are generally expected to demonstrate professionalism, genuine care for guests, teamwork, and a commitment to Shangri-La’s service culture.
Singapore is a modern island city-state with strong opportunities in hotels, restaurants, tourism, aviation, retail, finance, technology, and healthcare. Hospitality jobs are concentrated around Orchard Road, Marina Bay, Sentosa, and the airport area. The culture is multicultural, safe, orderly, and influenced by Chinese, Malay, Indian, and Western traditions. English is widely used, while Mandarin, Malay, and Tamil are also official languages. Lifestyle options include excellent public transport, hawker centres, shopping, parks, beaches, museums, and a lively international social scene. Accommodation and daily expenses can be high, especially near central districts, so budgeting is important. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and occupation. The employer typically submits the application. Candidates should confirm pass eligibility, medical requirements, housing arrangements, and relocation costs before accepting an offer.
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