The Captain leads daily service at Shang Palace, Shangri-La Singapore, ensuring guests receive attentive, efficient and personalised dining experiences. Requirements typically include previous experience in a high-end Chinese restaurant or luxury hotel, strong knowledge of food and beverage service, good communication skills and the ability to guide and motivate service colleagues. Fluency in English is expected; knowledge of Mandarin or other languages may be advantageous. The successful candidate should be well presented, guest-focused, organised and comfortable handling reservations, order accuracy, guest requests and service recovery. Flexibility to work shifts, weekends and public holidays is essential, together with a commitment to Shangri-La’s hospitality standards.
Shangri-La Group is a Singapore-founded luxury hospitality company operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Established in 1971, the group is recognised for warm Asian hospitality, personalised service and high standards of comfort and cuisine. Shangri-La Singapore is the brand’s flagship city hotel and features extensive accommodation, restaurants, event facilities, gardens and wellness amenities. Shang Palace is its acclaimed Chinese restaurant, known for refined Cantonese cuisine, elegant surroundings and attentive service. Employees typically work in a multicultural environment with structured service standards, training opportunities and career paths across the group. Benefits and employment conditions vary according to the position, contract and applicable Singapore regulations.
Singapore is a compact, safe and highly connected island city with strong employment opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient, clean and urban, with excellent public transport, reliable healthcare and diverse dining and entertainment. Living costs, especially rent, are relatively high, so accommodation and transport should be considered carefully when evaluating an offer. Foreign employees generally need a valid work pass arranged through their employer; eligibility depends on qualifications, salary and the relevant Ministry of Manpower rules. Hospitality roles may use an Employment Pass, S Pass or Work Permit depending on the position and prevailing requirements. New arrivals should secure a written contract, confirm benefits and understand working hours, accommodation arrangements and tax obligations before relocating.
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