The Captain or Senior Captain supports banquet operations at Shangri-La by supervising service teams, coordinating event setup, briefing colleagues, monitoring food and beverage standards, and ensuring guests receive attentive and efficient service. Candidates typically need previous experience in hotel or banquet operations, strong knowledge of food and beverage service, good communication skills, and the ability to lead a team during busy functions. Senior-level applicants should demonstrate sound judgment, organization, and confidence in handling guest requests or service issues. Fluency in English is generally expected, while Cantonese or Mandarin is an advantage. The role requires flexibility to work shifts, evenings, weekends, and public holidays, together with a polished appearance and professional hospitality attitude.
Shangri-La Group is an international luxury hospitality company founded in Hong Kong and known for its high-end hotels, resorts, and city properties across Asia, the Middle East, Europe, North America, and other destinations. Its brands emphasize warm Asian hospitality, personalized guest service, elegant surroundings, and strong dining and banquet experiences. Shangri-La hotels commonly offer restaurants, conference facilities, wellness services, and extensive business and leisure amenities. The company places importance on service quality, teamwork, cultural awareness, and professional development. In Hong Kong, Shangri-La operates prominent luxury properties serving corporate travelers, tourists, weddings, conferences, and major social events. Employees may benefit from structured training, staff benefits, career mobility, and exposure to international hospitality standards, although working hours can be demanding during peak seasons and large functions.
Hong Kong is a compact coastal city with excellent transport, a major international business sector, and strong opportunities in hotels, restaurants, events, finance, retail, technology, and tourism. Hospitality work is concentrated on Hong Kong Island, Kowloon, and major resort areas, with additional opportunities on Lantau and the outlying islands. The culture blends Cantonese traditions with international influences; respect, efficiency, punctuality, and professional presentation are highly valued. City life is energetic, convenient, and generally safe, though housing is expensive and living space is limited. The MTR, buses, ferries, and taxis make commuting straightforward. Foreign workers normally need an approved employment visa sponsored by their employer before starting work; eligibility depends on qualifications, experience, and a confirmed job offer. Relocating candidates should budget for rent, deposits, transport, healthcare, and visa documentation.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...