The F&B Sales Manager is responsible for driving food and beverage revenue through corporate accounts, group bookings, events, weddings, conferences and local partnerships. Requirements typically include a diploma or degree in hospitality, business or marketing, several years of hotel or restaurant sales experience, strong knowledge of the local market, and excellent communication and negotiation skills. The successful candidate is expected to meet revenue targets, develop client relationships, prepare proposals, coordinate with operations, monitor competitors and represent the hotel professionally. Flexibility, strong follow-up, commercial awareness and the ability to work evenings, weekends and during major events are important.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and other properties across Asia, the Middle East, Europe, North America and Africa. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders Hotels. The group is known for warm Asian hospitality, high service standards and full-service properties offering accommodation, restaurants, bars, meetings, wellness and leisure facilities. Shangri-La hotels in Malaysia operate in prominent business, urban and resort destinations and serve international travellers, corporate clients and local guests. Employees typically work in a structured, multicultural environment with opportunities for training, career development and international mobility. Benefits vary by property but may include service charge, meals, uniforms, medical coverage, staff rates and other hospitality-related benefits.
Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Jobs are available in hotels, restaurants, events, tourism, sales, revenue management and guest services, with stronger demand during holiday periods. The culture is multicultural, combining Malay, Chinese, Indian and indigenous influences, and English is widely used in hotels. Lifestyle costs vary: Kuala Lumpur is convenient and urban, while Langkawi and Penang offer a slower island or coastal lifestyle. Foreign employees generally need an Employment Pass arranged and sponsored by the employer before starting work; requirements depend on salary, role and immigration approval. Candidates should confirm accommodation, transport, medical insurance, service charge, tax obligations and relocation support. Malaysia has a tropical climate, so expect heat, humidity and seasonal heavy rain.
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