The Assistant Manager/Manager, Human Resources is expected to support Shangri-La Singapore’s people strategy across recruitment, onboarding, employee relations, performance management, training, payroll coordination and compliance with Singapore employment legislation. Candidates should have a diploma or degree in Human Resources, Business Administration or a related discipline, together with several years of relevant hospitality HR experience. Strong communication, interpersonal and organisational skills are essential, as is confidence advising managers and handling confidential employee matters. The successful candidate should be service-oriented, commercially aware, approachable and able to work effectively in a fast-paced, multicultural luxury hotel environment.
Shangri-La Hotels and Resorts is a global luxury hospitality group headquartered in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The brand is known for warm Asian hospitality, personalised service and high standards in accommodation, dining, wellness and guest experiences. Shangri-La Singapore is an established luxury hotel set within landscaped grounds near Orchard Road and operates a wide range of rooms, suites, restaurants, meeting facilities, recreational amenities and guest services. Employees typically work in a diverse, service-focused environment with opportunities for professional development across hotel operations and the wider Shangri-La group. The organisation places strong emphasis on guest satisfaction, teamwork, employee engagement, cultural awareness and consistent operational excellence.
Singapore is a compact island city-state with strong opportunities in hospitality, finance, technology, healthcare, logistics, education and professional services. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in local festivals, food and languages; English is widely used at work. The lifestyle is safe, clean and highly connected, with excellent public transport, modern healthcare and abundant dining and shopping. Housing can be expensive, particularly near central areas, so many employees choose locations along MRT lines outside the city centre. Foreign professionals generally need an employer-sponsored work pass, such as an Employment Pass or S Pass, subject to salary, qualifications and government approval. Employers usually guide successful candidates through the application process, while newcomers should budget for rental deposits, transport, insurance and initial living costs. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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