Events Sales Coordinator

Job Description

The Events Sales Coordinator supports the hotel’s sales and events team by handling enquiries, preparing proposals and contracts, coordinating site inspections, updating event records, and assisting with meetings, conferences and social functions. Candidates should have hospitality, events, sales or administrative experience, strong organisation and communication skills, and confidence using Microsoft Office and hotel systems. Fluency in English is generally expected; Malay and other languages are advantageous. The successful candidate is expected to be service-minded, commercially aware, accurate with details, responsive to clients, and able to manage deadlines, changing requirements and occasional evening or weekend event schedules.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalised service, comfortable surroundings and strong attention to guest experience. Its Malaysian properties serve leisure travellers, business guests, weddings, conferences and corporate events, creating opportunities across rooms, food and beverage, sales, banqueting and hotel operations. An Events Sales Coordinator typically works closely with clients and internal departments to turn enquiries into well-organised functions while representing Shangri-La’s service standards. The company commonly values professionalism, teamwork, cultural awareness, communication skills and a genuine interest in hospitality. Exact duties, benefits and salary depend on the individual property, location and candidate’s experience.

Destination Guide

Malaysia is not one island but a country split between Peninsular Malaysia and Malaysian Borneo, with popular island destinations including Langkawi, Penang, Tioman, Redang and Kota Kinabalu’s surrounding islands. Hospitality opportunities are strongest in Kuala Lumpur, Penang, Langkawi, Johor, Kota Kinabalu and resort areas, especially in hotels, events, restaurants, tourism and guest services. Malaysian culture is multicultural, combining Malay, Chinese, Indian and indigenous traditions, with excellent food and generally welcoming communities. Lifestyle ranges from busy city living to relaxed coastal and resort life; costs are usually moderate, although island accommodation can be seasonal and more expensive. Foreign nationals normally need an employer-sponsored Employment Pass before starting work. Tourist entry does not permit employment. Employers usually guide candidates through approvals, documentation and relocation, while applicants should confirm nationality-specific visa rules, housing, healthcare and tax obligations before moving.