The Events and Operations Assistant Manager, Family Experience, supports the planning and delivery of family-focused activities, events and guest experiences at Shangri-La Singapore. The role typically requires experience in hospitality, events, guest services, recreation or operations, along with strong organisation, communication and team-coordination skills. The successful candidate is expected to manage event logistics, coordinate internal departments and external partners, maintain service standards, handle guest requests, monitor safety and support the development of engaging family programmes. A warm, energetic personality, attention to detail, flexibility to work weekends and public holidays, and the ability to work with children and families are likely to be important.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and other businesses across Asia, the Middle East, Europe and North America. The group is known for its high service standards, Asian-inspired hospitality and focus on personalised guest experiences. Shangri-La Singapore is a large luxury urban resort set amid extensive gardens, with guestrooms, restaurants, meeting facilities, recreational amenities and family-oriented experiences. The property serves leisure travellers, business guests, families, wedding parties and corporate groups. Employees generally work in a multicultural environment where teamwork, guest care, professional presentation and attention to detail are highly valued. The company also offers opportunities across hotel operations, food and beverage, events, rooms, engineering, wellness and management.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, events, finance, technology, healthcare and logistics. Its culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. The lifestyle is safe, efficient and urban, with excellent public transport, diverse food, shopping, parks and an active international community. Housing can be expensive, especially in central districts, so many employees live near MRT lines in suburban areas. Foreign professionals normally need an employer-sponsored work pass; common options include the Employment Pass for eligible professional roles and the S Pass for qualifying mid-skilled positions, subject to salary and government requirements. Employers usually guide successful candidates through the application process. New arrivals should budget for rent, deposits, transport, healthcare and daily expenses, and check current immigration rules before relocating.
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