The Service Associate will provide attentive food and beverage service in the Valley Wing Summit Room, including preparing tables, welcoming guests, taking orders, serving meals and beverages, and maintaining high service standards. Candidates should have hospitality or restaurant experience, good spoken English, a pleasant and professional manner, and strong attention to detail. Knowledge of food and beverage service is preferred. The role requires teamwork, reliable attendance, personal grooming, and the flexibility to work rotating shifts, weekends and public holidays. Candidates are expected to anticipate guest needs, handle requests courteously, follow hygiene and safety procedures, and represent Shangri-La’s luxury service standards consistently.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is recognised for warm Asian hospitality, personalised guest service and high-quality accommodation, dining and wellness experiences. Shangri-La Hotel Singapore is located near Orchard Road and offers luxury rooms, restaurants, event facilities, recreational amenities and extensive food and beverage operations. The company places strong emphasis on guest satisfaction, professionalism, teamwork and employee development. Working for Shangri-La can provide experience in an internationally recognised hotel environment, exposure to luxury hospitality standards and opportunities to progress across different departments or properties within the group.
Singapore is a compact, modern island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare and logistics. Its culture blends Chinese, Malay, Indian and international influences, reflected in its food, festivals and neighbourhoods. Lifestyle is convenient and fast-paced, with excellent public transport, shopping, beaches, parks and diverse dining options. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit; eligibility depends on salary, qualifications, occupation and government requirements. Employers usually guide successful candidates through the application process. Relocation costs and housing can be high, especially near central areas, so shared accommodation or living near MRT stations may be practical. Singapore is safe and well connected, but newcomers should budget carefully for rent, transport, healthcare and daily expenses.
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