Senior Security Officer

Job Description

The Senior Security Officer is responsible for protecting guests, employees, property and hotel assets at Shangri-La in Hong Kong. Requirements typically include relevant hotel, commercial or law-enforcement security experience, good knowledge of emergency procedures, incident reporting, access control, CCTV and basic first aid. Candidates should be physically fit, observant, calm under pressure and confident handling emergencies, investigations and guest concerns. Strong communication skills in English and Cantonese are normally expected, while additional languages are advantageous. The role also requires shift flexibility, professionalism, discretion and the ability to work closely with local authorities and other hotel departments.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group operates under a service culture focused on genuine hospitality, personalised guest experiences and strong attention to detail. Shangri-La properties commonly offer accommodation, restaurants, spa facilities, meeting venues and extensive guest services. The company employs colleagues across hotel operations, culinary services, engineering, finance, sales, human resources and security. Its Hong Kong presence includes well-established luxury hotels serving business travellers, leisure guests, events and long-term residents. Employees can gain experience in a multicultural environment, with opportunities for training, internal mobility and career development across the wider group.

Destination Guide

Hong Kong is a major international business and tourism centre made up of Hong Kong Island, Kowloon and the New Territories, with many smaller outlying islands. Hospitality, aviation, finance, retail, technology, healthcare and professional services provide regular employment opportunities. The culture blends Cantonese traditions with international influences; English is widely used in business, while Cantonese is valuable for customer-facing roles. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking and coastal areas, although housing can be expensive and space limited. Overseas professionals generally need an employment visa sponsored by a Hong Kong employer, with approval based on qualifications, experience and the availability of a genuine position. Employers may assist with documentation, but candidates should confirm visa, housing, insurance and relocation arrangements before accepting an offer.