The Tea Master is responsible for preparing and serving premium teas, explaining tea varieties and traditions, maintaining presentation standards, and creating a refined guest experience. Requirements typically include professional experience in tea service, hospitality, restaurants, or luxury hotels; strong knowledge of Chinese and international teas; excellent communication skills; and good English, with Cantonese or Mandarin advantageous. The successful candidate should be passionate, attentive, well-groomed, culturally aware, and confident engaging with discerning guests. Flexibility to work shifts, weekends, and holidays is expected, along with the ability to maintain high hygiene and service standards.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired service, elegant properties, and personalized guest experiences. The company operates hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La places strong emphasis on genuine hospitality, cultural understanding, quality dining, wellness, and colleague development. Its Hong Kong properties serve business and leisure travelers and offer a range of restaurants, lounges, event facilities, and luxury services. Employees generally work in a multicultural environment where professionalism, warmth, attention to detail, and respect for local traditions are highly valued.
Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, retail, finance, technology, education, and professional services. Its culture blends Cantonese traditions with international influences, reflected in festivals, tea culture, temples, markets, and a highly cosmopolitan social scene. Lifestyle is fast-paced but convenient, with excellent public transport, vibrant dining, shopping, hiking trails, beaches, and islands nearby. Most overseas employees need an appropriate work visa, normally supported by the employer, and must meet qualification and salary requirements. Relocation costs and housing can be high, especially on Hong Kong Island and in Kowloon, so employer accommodation or housing allowances are valuable. New arrivals should arrange a local bank account, identification documents, health coverage, and suitable accommodation. Cantonese is useful for daily life, while English is widely used in hotels and business.
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