The Human Resources Assistant supports daily HR administration, including maintaining employee records, preparing reports, coordinating interviews and onboarding, handling attendance and leave documentation, and assisting with staff enquiries. Candidates should typically have a diploma or degree in Human Resources, business administration, hospitality management, or a related field. Previous hotel or office administration experience is advantageous. The role requires good organisation, attention to detail, confidentiality, computer literacy, and clear communication in English; Cantonese and Mandarin are useful in Hong Kong. The successful candidate is expected to be service-minded, dependable, discreet, well presented, and able to manage multiple tasks in a fast-paced hotel environment.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognised for its hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for personalised service, elegant properties, strong local identity, and its Asian heritage of hospitality. Shangri-La employs colleagues in guest services, food and beverage, housekeeping, engineering, finance, sales, and human resources. Working for the company can provide exposure to international hotel operations, structured training, employee benefits, and opportunities for career progression across different properties. Individual benefits, working hours, and development opportunities vary by hotel, position, and employment contract.
Hong Kong is a compact, highly connected city with major opportunities in hospitality, finance, technology, retail, aviation, education, and professional services. Hotel roles are concentrated in Central, Tsim Sha Tsui, Causeway Bay, and resort areas such as Lantau and the New Territories. The culture blends Cantonese traditions with international influences; English is widely used in business, while Cantonese is valuable for local customer and employee contact. Life is energetic and convenient, with excellent public transport, diverse food, hiking trails, beaches, and dense urban neighbourhoods. Accommodation can be expensive, so applicants should compare salary with housing costs and commuting time. Foreign employees generally need an employment visa sponsored by the employer, with qualifications and a confirmed job offer normally required. Dependants may be eligible for separate visas. New arrivals should arrange housing, insurance, banking, and an identity card after arrival.
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