The Assistant Restaurant Manager supports the smooth operation of the all-day dining restaurant, supervising service, maintaining Shangri-La standards, and ensuring an excellent guest experience. Candidates typically need a diploma or degree in hospitality, previous experience in a hotel or high-volume restaurant, strong food and beverage knowledge, and good English communication skills. The role requires leadership, staff scheduling, guest complaint handling, hygiene awareness, and close coordination with the kitchen and other hotel departments. The successful candidate is expected to be hands-on, service-oriented, commercially aware, well presented, and comfortable working shifts, weekends, and public holidays.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international destinations. The company is known for warm Asian hospitality, high service standards, premium accommodation, and extensive dining, wellness, and meeting facilities. Its Indonesian operations serve both leisure and business travellers and typically include restaurants, banquet venues, recreational facilities, and guest services. Shangri-La places strong emphasis on professionalism, personalized service, teamwork, staff development, and responsible business practices. Employees may benefit from structured training, international brand exposure, career mobility, and hotel-specific benefits such as service charge, meals, medical coverage, and staff accommodation or transport where offered.
Indonesia is an archipelago offering hospitality opportunities in Bali, Java, Lombok, Sumatra, and resort islands such as Bintan and the Gili Islands. Hotels, restaurants, villas, and cruise-related businesses regularly recruit restaurant supervisors, chefs, front-office staff, and guest-service professionals. Bali provides an international resort lifestyle, while Jakarta and Surabaya offer larger urban job markets and more structured corporate careers. Local culture values courtesy, community, religious diversity, and respectful communication; modest dress and sensitivity toward local customs are important. Living costs vary greatly, with tourist areas generally more expensive. Foreign employees normally need employer sponsorship and an appropriate work and stay permit, usually arranged before employment begins. Candidates should confirm salary, service charge, accommodation, insurance, flights, taxes, and permit responsibility in the written offer.
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