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ServiceNow Architect

Australia Accenture Approximately A$140,000–A$190,000 per year plus superannuation and possible bonuses, depending on experience, certifications and location.*
Job Description

The ServiceNow Architect designs and leads enterprise ServiceNow solutions for Accenture clients across Australia. Requirements typically include substantial ServiceNow experience, strong knowledge of platform architecture, ITSM and related modules, and the ability to translate business needs into scalable technical designs. Experience with integrations, custom applications, workflows, security, upgrades and implementation governance is highly valued. The successful candidate should hold relevant ServiceNow certifications, communicate confidently with senior stakeholders, and guide technical teams through complex delivery programs. Consulting experience, solution-design capability and a willingness to travel or work collaboratively with distributed teams are also expected.

Company Info

Accenture is a global professional services and technology company providing consulting, digital transformation, technology, operations and strategy services. Its Australian business works with government agencies and organisations across industries including banking, telecommunications, healthcare, resources, retail and public services. Accenture helps clients modernise platforms, improve customer and employee experiences, adopt cloud technologies, strengthen cybersecurity and use data and artificial intelligence more effectively. The company employs a large, diverse workforce and delivers projects through multidisciplinary teams that combine business consulting, engineering and managed services. ServiceNow professionals at Accenture commonly work on enterprise transformation programs, platform implementations and ongoing technology improvements for major clients. The organisation generally offers structured career development, certification support and opportunities to work on large-scale, complex engagements in Australia and internationally.

Destination Guide

Australia offers strong opportunities for ServiceNow architects, enterprise architects, cloud specialists, consultants and other technology professionals, particularly in Sydney, Melbourne, Brisbane, Canberra and Perth. Workplace culture is generally collaborative, practical and relatively informal, with emphasis on clear communication, initiative and work-life balance. Lifestyle varies from busy capital cities and excellent restaurants to beaches, national parks and outdoor activities. Living costs can be high, especially in Sydney and Melbourne, while Brisbane, Adelaide and Perth may offer more affordable options. Skilled professionals usually need an employer-sponsored visa, such as the Skills in Demand visa, or may qualify for an independent or state-nominated skilled visa, depending on occupation, experience, English ability and points. Applicants should verify current requirements with Australia’s Department of Home Affairs. Relocation planning should include health insurance, tax, housing, transport and recognition of qualifications.