CSR - TELLER, CHINA PLAZA - TOMAS MAPUA BRANCH

Job Description

The CSR-Teller serves customers at Metrobank’s China Plaza–Tomas Mapua branch by processing deposits, withdrawals, payments, fund transfers, account services, and other routine transactions accurately and efficiently. Candidates typically need a bachelor’s degree, strong numerical and communication skills, customer-service orientation, attention to detail, and basic computer proficiency. Previous cash-handling, teller, or banking experience may be advantageous, although entry-level applicants may be considered. The role requires integrity, professionalism, confidentiality, and the ability to follow banking controls and compliance procedures. Candidates are expected to maintain accurate records, balance cash, identify unusual transactions, resolve basic customer concerns, meet service standards, and work cooperatively in a fast-paced branch environment.

Company Info

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Founded in 1962, it provides services to individual customers, businesses, corporations, and institutional clients through a nationwide branch and ATM network, digital banking platforms, and international offices. Its offerings include deposits, consumer loans, credit cards, payments, corporate banking, investment banking, treasury services, and wealth management. Metrobank is part of the Metrobank Group and is recognized as a major employer in the Philippine financial-services sector. Employees generally work in structured, regulated environments where customer service, operational accuracy, risk awareness, confidentiality, and ethical conduct are important. Branch-based employees may also receive training and opportunities to progress into operations, sales, relationship management, or other banking functions.

Destination Guide

The Philippines offers banking, technology, outsourcing, healthcare, education, tourism, retail, and engineering opportunities, especially in Metro Manila, Cebu, and Davao. Filipino culture is welcoming, family-oriented, English-friendly, and strongly influenced by regional traditions, Catholic heritage, and a lively food and festival scene. Lifestyle costs vary: Manila has more career options but heavier traffic and higher housing costs, while Cebu and other cities can offer a slower pace and lower expenses. The country has thousands of islands, with beaches, mountains, and warm weather, although typhoons and occasional earthquakes are part of life. Foreign employees generally need an employer-sponsored work visa or permit; requirements depend on nationality and employment type. Long-term relocation involves securing work authorization, housing, health insurance, tax registration, and local banking. Always confirm current immigration rules with the Philippine Bureau of Immigration or an accredited adviser.