CBS - RELATIONSHIP ASSOCIATE, MERCHANT ACQUIRING REGION I

Role summary

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The Relationship Associate supports Metrobank’s merchant-acquiring business in Region I by developing and maintaining relationships with merchants, identifying prospective business accounts, explaining payment-acquiring products, assisting with onboarding, and coordinating transaction or service concerns. Candidates are generally expected to have a bachelor’s degree, preferably in business, marketing, finance, or a related field, along with customer-facing, sales, banking, or payments experience. Strong communication, negotiation, organization, and presentation skills are important. The role may involve field visits, meeting sales targets, preparing reports, and working closely with operations and compliance teams. A customer-focused attitude, willingness to travel within the assigned territory, and familiarity with merchant payment solutions would be advantageous.

About the employer

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Established in 1962, it provides personal banking, business and commercial banking, corporate finance, investment banking, treasury, wealth management, and payment services. The bank serves individuals, small and medium-sized enterprises, large corporations, government-related organizations, and institutional clients through branches, digital platforms, and specialized banking teams. Its merchant-acquiring operations help businesses accept card and electronic payments, supporting the country’s expanding cashless economy. Metrobank is headquartered in Makati and operates nationwide, with a broad workforce involved in relationship management, operations, technology, risk, and customer service. Employees typically work in a structured, target-driven environment with opportunities to build careers in banking and financial services.