The Relationship Associate supports Metrobank’s merchant-acquiring business in Region I by developing and maintaining relationships with merchants, identifying prospective business accounts, explaining payment-acquiring products, assisting with onboarding, and coordinating transaction or service concerns. Candidates are generally expected to have a bachelor’s degree, preferably in business, marketing, finance, or a related field, along with customer-facing, sales, banking, or payments experience. Strong communication, negotiation, organization, and presentation skills are important. The role may involve field visits, meeting sales targets, preparing reports, and working closely with operations and compliance teams. A customer-focused attitude, willingness to travel within the assigned territory, and familiarity with merchant payment solutions would be advantageous.
Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Established in 1962, it provides personal banking, business and commercial banking, corporate finance, investment banking, treasury, wealth management, and payment services. The bank serves individuals, small and medium-sized enterprises, large corporations, government-related organizations, and institutional clients through branches, digital platforms, and specialized banking teams. Its merchant-acquiring operations help businesses accept card and electronic payments, supporting the country’s expanding cashless economy. Metrobank is headquartered in Makati and operates nationwide, with a broad workforce involved in relationship management, operations, technology, risk, and customer service. Employees typically work in a structured, target-driven environment with opportunities to build careers in banking and financial services.
The Philippines offers varied career opportunities in banking, shared services, technology, tourism, healthcare, manufacturing, and retail. Metro Manila, especially Makati, has the country’s largest concentration of financial and corporate jobs, while Cebu and Davao are important regional centers. Filipino culture is generally warm, family-oriented, English-friendly, and relationship-driven; teamwork and respectful communication are highly valued. Lifestyle costs vary considerably: Metro Manila offers convenience and nightlife but has heavy traffic and higher rent, while provincial cities and islands can provide a slower, more affordable lifestyle. Foreign nationals normally need an appropriate work visa, commonly supported by the employer, before starting employment. Applicants should confirm visa eligibility, work authorization, taxes, health insurance, and relocation assistance with the company. Domestic flights connect the major islands, and English is widely used in professional settings.
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