CSR - Teller, EASTWOOD CITY BRANCH

Job Description

The CSR-Teller serves customers at Metrobank’s Eastwood City Branch by processing deposits, withdrawals, check transactions, payments, account inquiries, and other routine banking services accurately and efficiently. Candidates typically need a bachelor’s degree, preferably in business, finance, accounting, or a related field, strong numerical and communication skills, and a customer-focused attitude. Previous cash-handling, teller, or branch-banking experience may be advantageous, although qualified fresh graduates may be considered. The role requires attention to detail, integrity, professional presentation, computer literacy, and the ability to follow banking controls and compliance procedures. The successful candidate is expected to deliver courteous service, maintain transaction accuracy, protect confidential information, and support branch sales and operational goals.

Company Info

Metrobank, formally Metropolitan Bank & Trust Company, is one of the Philippines’ largest universal banks. Established in 1962, it serves individual consumers, small and medium-sized businesses, corporations, institutions, and high-net-worth clients through a nationwide branch and digital banking network. Its services include deposits, payments, consumer loans, credit cards, commercial and corporate banking, investment banking, treasury, trust, and wealth management. Metrobank is part of the GT Capital Holdings group and is recognized as a major financial institution in the Philippine market. Branch employees support customers with everyday banking needs while helping maintain service quality, transaction security, and regulatory compliance. The Eastwood City branch operates in a major commercial and residential area of Quezon City, serving employees, residents, businesses, and visitors in the surrounding district.

Destination Guide

The Philippines offers employment opportunities in banking, business-process outsourcing, technology, retail, healthcare, education, tourism, logistics, and manufacturing. Major job centers include Metro Manila, Cebu, Davao, Clark, and Iloilo. Filipino culture is generally warm, family-oriented, community-minded, and English-friendly; respect, hospitality, and relationship building are important in workplaces. Lifestyle ranges from busy urban living in Manila to more relaxed coastal and provincial communities, with varied food, festivals, beaches, and outdoor activities. Foreign nationals usually need an appropriate work visa or permit arranged with employer support; tourist status does not authorize employment. Common routes include an employer-sponsored 9(g) work visa, while short-term assignments may require special permissions. Relocating to Manila involves budgeting for rent, transport, healthcare, utilities, and daily expenses. Public transport is widely available, but traffic and rainy-season disruptions should be considered.