CSR - Teller, MASINAG - MARCOS HIWAY BRANCH

Role summary

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The CSR–Teller handles daily branch transactions such as deposits, withdrawals, payments, fund transfers, check processing, and account-related requests. The role requires a college degree, strong numerical and communication skills, attention to detail, and the ability to follow banking procedures and controls. Customer service, cash-handling, or sales experience is helpful, although qualified fresh graduates may be considered. The candidate is expected to provide courteous and efficient service, maintain transaction accuracy, protect customer information, identify service or sales opportunities, comply with anti-money-laundering and internal control policies, and work effectively in a busy branch environment. Flexibility, integrity, professionalism, and willingness to meet branch targets are important.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it serves individuals, small and medium-sized businesses, large corporations, and institutional clients through a nationwide branch and digital banking network. Its services include deposits, consumer loans, credit cards, payments, corporate banking, treasury, investment banking, and wealth management. Metrobank is part of the Metrobank Group, which has interests in financial services and related businesses. The bank places strong emphasis on customer service, responsible banking, employee development, risk management, and digital innovation. A branch teller role offers practical experience in retail banking, cash operations, customer relationship handling, compliance, and potential progression into branch sales, operations, or supervisory positions.