CSR - Teller, Fort Bayani Road Branch

Job Description

The CSR–Teller serves branch customers by processing deposits, withdrawals, payments, fund transfers, account inquiries, and other over-the-counter transactions accurately and efficiently. Requirements typically include a bachelor’s degree, strong customer-service and communication skills, numerical accuracy, attention to detail, professional conduct, and willingness to work in a branch environment. Relevant banking, cash-handling, or sales experience is helpful but may not always be required for entry-level applicants. The candidate is expected to follow banking policies, maintain confidentiality, identify potential risks or irregularities, balance cash and transaction records, promote suitable bank products, and deliver a positive customer experience. Flexibility, integrity, and the ability to meet service and operational targets are important.

Company Info

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides a broad range of services for individuals, businesses, institutions, and government-related clients. Its offerings include deposits, consumer loans, credit cards, payments, wealth management, commercial banking, investment banking, and digital financial services. Metrobank serves customers through an extensive branch and ATM network, supported by online and mobile banking platforms. The bank is part of the Metrobank Group, which has interests in financial services and related businesses. As an employer, Metrobank offers opportunities in branch banking, operations, technology, risk, finance, sales, and corporate functions. A branch CSR–Teller role typically contributes directly to daily customer service, transaction processing, cash control, and the promotion of relevant banking products.

Destination Guide

The Philippines offers job opportunities in banking, shared services, information technology, healthcare, education, tourism, retail, logistics, and business-process outsourcing. Metro Manila, including Makati, Bonifacio Global City, and Quezon City, has the largest concentration of corporate and financial jobs, while Cebu and Davao are major regional employment centers. Filipino culture is generally welcoming, family-oriented, community-minded, and influenced by Spanish, American, and Asian traditions. English is widely used in business. Lifestyle ranges from dense urban living and modern malls to beaches, mountains, and provincial communities. Living costs vary considerably; Manila is more expensive than many secondary cities. Foreign nationals generally need an appropriate employment visa, commonly sponsored by the employer, and should secure work authorization before starting work. Relocating requires planning for housing, transport, healthcare, insurance, and local registration. Weather is tropical, with a rainy season and occasional typhoons.