The Digital Product Analyst supports the development and improvement of Qantas digital products and customer experiences. Requirements typically include experience in product or business analysis, digital platforms, customer journey analysis, data interpretation, and translating business needs into clear product requirements. Familiarity with analytics tools, experimentation, Agile delivery, stakeholder management, and digital performance reporting is valuable. The successful candidate is expected to work collaboratively with product managers, technology teams, designers, and business stakeholders. They should be commercially aware, customer-focused, comfortable using data to make decisions, and able to communicate complex findings clearly. Experience in aviation, e-commerce, mobile applications, or other large-scale digital environments would be advantageous.
Qantas Airways Limited is Australia’s national airline and one of the country’s most recognised brands. Founded in 1920, the Qantas Group operates domestic and international passenger services, freight operations, loyalty programs, and several supporting aviation businesses. Its main airline brands include Qantas and Jetstar, serving destinations across Australia, Asia, the Americas, Europe, and the Pacific. The company employs thousands of people across aviation, technology, engineering, customer service, airport operations, and corporate functions. Qantas places strong emphasis on safety, operational reliability, customer experience, sustainability, and digital innovation. Its digital teams help improve booking, travel management, loyalty, mobile, and self-service experiences for millions of customers. Employees may benefit from working in a large, well-established organisation with aviation-related travel opportunities, structured career development, and exposure to complex, high-volume products and services.
Australia is a large island country with job opportunities in aviation, technology, healthcare, construction, education, tourism, finance, and logistics. Major employment hubs include Sydney, Melbourne, Brisbane, Perth, Adelaide, and Canberra. Australian workplaces are generally professional, multicultural, relatively informal, and supportive of work-life balance, although aviation and customer-facing roles can involve shifts and weekend work. Lifestyle varies from vibrant cities and beaches to regional towns, national parks, and outdoor activities. Living costs are high, particularly in Sydney and Melbourne, while Brisbane, Adelaide, and Perth may offer better value. Skilled overseas workers may explore employer-sponsored visas, skilled migration pathways, or temporary graduate visas, depending on their qualifications and occupation. Relocation commonly requires proof of identity, qualifications, English ability, health checks, and suitable work rights. Researching tax, healthcare, rental costs, and local transport before moving is advisable.
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