The Business Analyst role at Qantas involves understanding business needs, analysing processes and data, and translating requirements into practical technology or operational solutions. Requirements typically include relevant experience in business analysis, requirements gathering, process mapping, stakeholder engagement and project delivery, along with strong analytical and communication skills. Familiarity with Agile methods, business systems, data analysis and tools such as Excel, SQL or reporting platforms may be valuable. Qantas expects candidates to work collaboratively across teams, manage competing priorities, identify improvement opportunities and deliver clear, customer-focused outcomes. Experience in aviation, transport or a large, complex organisation would be advantageous.
Qantas Airways Limited is Australia’s flag carrier and one of the world’s oldest continuously operating airlines. Founded in 1920, the Qantas Group provides domestic and international passenger services, freight operations and related travel businesses through brands including Qantas and Jetstar. Its network connects Australian cities with destinations across Asia, Europe, North America, New Zealand and the Pacific. The company employs thousands of people across corporate, airport, engineering, cabin crew, technology and operational roles. Qantas places strong emphasis on safety, customer service, operational reliability and innovation. Its business analysts support major initiatives involving digital services, technology, customer experience, finance and airline operations. Employees may benefit from travel-related privileges, professional development opportunities and the experience of working in a complex, highly regulated industry.
Australia offers strong opportunities in aviation, technology, healthcare, construction, engineering, finance, education, tourism and professional services. Major employment centres include Sydney, Melbourne, Brisbane, Perth, Adelaide and Canberra, while regional areas may offer opportunities in mining, agriculture and tourism. Australian workplace culture is generally direct, collaborative and respectful, with attention to work-life balance and workplace safety. Lifestyle options range from beaches and outdoor activities to vibrant arts, dining and multicultural communities, although housing and transport costs can be high in major cities. Skilled workers usually need an appropriate visa, such as an employer-sponsored, skilled migration or working holiday visa, depending on nationality and circumstances. Applicants should check official Department of Home Affairs requirements. Relocating involves arranging health insurance, accommodation, tax registration and banking, and researching local transport and living costs before arrival.
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