This role supports the Service Management Office within ST Engineering’s IT function. Requirements typically include a degree or diploma in information technology, computer science, or a related discipline, with several years of experience in IT service management, service governance, ITIL processes, incident and problem management, change management, and service reporting. Familiarity with ITSM platforms, performance metrics, risk controls, and stakeholder management is expected. The successful candidate should be analytical, organised, service-oriented, and able to work with technical teams, business users, vendors, and senior stakeholders. Strong communication, documentation, coordination, and continuous-improvement skills are important, together with the ability to manage multiple priorities in a structured enterprise environment.
ST Engineering is a Singapore-headquartered global technology, engineering, and defence group with operations across aerospace, smart cities, public security, and digital solutions. The company serves governments, businesses, and transportation operators in many countries, combining engineering expertise with advanced technology and systems integration. Its aerospace business provides maintenance, repair, and overhaul services, aircraft solutions, and aviation-related engineering, while its digital and urban-solutions businesses support areas such as cybersecurity, data analytics, mobility, and infrastructure management. ST Engineering is known for operating in regulated, technically demanding industries and for investing in innovation, talent development, and long-term customer partnerships. Employees typically work in multidisciplinary teams and may support large-scale, safety-critical, or international projects.
Singapore offers strong opportunities in engineering, information technology, aerospace, finance, logistics, healthcare, manufacturing, and digital services. Its work culture is generally professional, fast-paced, multicultural, and performance-focused, with English widely used in business. The island provides excellent public transport, reliable infrastructure, international schools, modern healthcare, and a wide range of food and entertainment. Housing is convenient but can be expensive, particularly in central areas; many newcomers choose locations near MRT lines or employer shuttle routes. Foreign professionals usually require an Employment Pass, while qualifying mid-skilled workers may use an S Pass; the employer normally submits the application. Candidates should confirm eligibility, salary requirements, and documentation with the Ministry of Manpower. Relocation costs, rental deposits, medical insurance, and school fees should be considered. Singapore’s tropical climate is hot and humid year-round, with frequent rain.
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