The At Your Service Agent supports hotel guests by answering telephone calls, recording and coordinating requests, providing information, and communicating with other departments to ensure prompt service. The role requires a professional appearance, clear communication, good telephone manners, basic computer skills, and a strong customer-service attitude. Previous experience in a hotel, guest services, call centre, or front-office environment is helpful, while fluency in English is generally expected; Arabic or other languages can be an advantage. The successful candidate should remain calm under pressure, work well in a multicultural team, follow Marriott service standards, protect guest privacy, and be flexible to work rotating shifts, weekends, and public holidays.
Le Royal Méridien Place Vendôme Lusail is an upscale Marriott hotel located within Place Vendôme Qatar, a major waterfront shopping, dining, and entertainment destination in Lusail. The property combines contemporary European-inspired design with high-end guest rooms, suites, restaurants, event facilities, and leisure services. It serves business travellers, families, luxury shoppers, and visitors attending events in Doha and Lusail. As part of the Marriott International portfolio, the hotel is expected to follow established standards for guest care, safety, professionalism, and operational quality. Employees work in a diverse international environment and may receive benefits commonly offered in Qatar’s hospitality sector, such as staff meals, accommodation or housing support, transportation, medical insurance, and travel benefits, depending on the employment package.
Qatar is a compact Gulf country rather than an island, with Doha and Lusail offering most hospitality, retail, aviation, construction, healthcare, technology, and business opportunities. The culture blends Islamic traditions with a highly international population; modest dress, respect for local customs, and discretion during Ramadan are important. Lifestyle is modern and convenient, with malls, beaches, museums, restaurants, sports facilities, and desert excursions, although summers are extremely hot. Most overseas employees need an employer-sponsored work residence permit, and the employer normally manages medical checks, documentation, and visa processing. Before relocating, confirm the written contract, salary, accommodation, transport, insurance, annual leave, and airfare. Qatar has no personal income tax on employment wages, but living costs can be high, especially for private housing. Public transport is improving, and Lusail is well connected to Doha by roads and metro.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...