The Reservation Agent manages guest reservations, amendments, cancellations, room availability and rate information through Marriott reservation systems. Requirements typically include previous reservations, front-office or customer-service experience, strong English communication skills and confidence using hotel software and email. Knowledge of hospitality procedures, accurate data entry and familiarity with online booking channels are valuable. The successful candidate is expected to respond promptly and professionally, convert enquiries into bookings, maintain accurate records and coordinate closely with Front Office, Revenue Management and other departments. Flexibility, attention to detail, cultural awareness and the ability to work shifts in an island-resort environment are important. Additional language skills and Marriott or luxury-hospitality experience may be advantageous.
The Westin Maldives Miriandhoo Resort is a luxury island resort in the Baa Atoll of the Maldives, operating under the Westin brand of Marriott International. Westin is known for its focus on wellbeing, restorative experiences, healthy dining and comfortable accommodation, including villas designed for relaxation and privacy. The resort serves international leisure travelers, couples, families and wellness-focused guests, offering ocean activities, spa treatments, dining and access to the natural beauty of a UNESCO Biosphere Reserve area. As part of Marriott International, the property follows global standards for guest service, reservations, hospitality operations and associate development. Employees generally work in a highly multicultural environment, with resort accommodation, meals and other benefits commonly provided for eligible overseas staff. Exact conditions depend on the employment contract and Maldivian regulations.
The Maldives offers hospitality opportunities in resorts, hotels, restaurants, diving, watersports, housekeeping, engineering, finance and guest services. Resort life is usually different from living in Malé: employees stay on a private island, work rotating shifts and enjoy beaches, water activities and a close-knit international community. Maldivian culture combines Islamic traditions, island hospitality and strong marine heritage. Modest clothing and respect for local customs are important, especially when visiting inhabited islands; alcohol is generally restricted outside licensed resorts. Foreign workers normally require an employer-sponsored work permit and employment approval before starting work, while entry arrangements are coordinated with the employer. Relocation packages often include flights, shared accommodation, meals, uniforms, medical support and transportation, but these should be confirmed in writing. Expect warm tropical weather, limited shopping and services on resort islands, and travel by speedboat or seaplane between islands.
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