Loss Prevention Asst MGR ~ MGR ***Japanese Speaker

Job Description

The Loss Prevention Assistant Manager/Manager supports hotel security, guest and colleague safety, emergency response, incident investigations, access control, CCTV monitoring, and loss-prevention procedures. The role typically requires relevant security, hospitality, or supervisory experience, strong judgment, excellent communication skills, and the ability to remain calm during emergencies. Japanese-language fluency is expected, while English communication is highly desirable; additional language ability is an advantage. Candidates should be comfortable working shifts, weekends, and holidays, maintaining confidential records, training team members, and cooperating with local authorities. A professional, discreet, service-oriented approach is essential in a luxury resort environment. Relevant security training, first-aid knowledge, or experience with hotel safety systems may also be requested.

Company Info

The Ritz-Carlton, Nikko is a luxury lakeside resort in Tochigi Prefecture, operated by Marriott International under its Ritz-Carlton brand. Located near Lake Chuzenji and the UNESCO-listed shrines and temples of Nikko, the resort combines refined Japanese hospitality with Ritz-Carlton’s global standards for personalized service. Its facilities generally include upscale accommodation, restaurants and bars, spa services, meeting spaces, and guest activities centered on the surrounding mountains and lake. Employees work in an international hospitality setting where discretion, attention to detail, safety, and genuine guest care are highly valued. Marriott offers structured operating procedures, professional development opportunities, and access to a worldwide hotel network. The property attracts domestic and international travelers seeking nature, wellness, culture, and premium resort experiences.

Destination Guide

Japan offers opportunities in hotels, tourism, restaurants, technology, education, manufacturing, and healthcare. Hospitality roles are strongest in Tokyo, Osaka, Kyoto, Hokkaido, Okinawa, and resort destinations such as Nikko. Japanese workplace culture values punctuality, respect, teamwork, politeness, and attention to detail; learning business etiquette and basic Japanese greatly improves integration. Japan provides excellent public transport, safety, healthcare, seasonal food, and a varied lifestyle, although housing in major cities can be expensive and rural areas may feel quieter. Foreign employees usually need a work visa sponsored by an employer, with eligibility depending on qualifications and job duties. Applicants should obtain a Certificate of Eligibility before applying for a visa, arrange housing, register their address, and enroll in health insurance and pension systems after arrival. Nikko offers clean air, outdoor recreation, temples, hot springs, and a slower pace, but fewer international services than Tokyo. Winter conditions and commuting distances should be considered when relocating.