F&B Service Expert

Job Description

The F&B Service Expert provides professional food and beverage service across the hotel’s restaurant, bar, and event areas. Requirements generally include hospitality or customer-service experience, strong communication skills, a professional presentation, responsible-service knowledge, and the ability to work flexible shifts, including evenings, weekends, and public holidays. The successful candidate is expected to welcome guests warmly, take accurate orders, deliver food and drinks efficiently, maintain service and hygiene standards, process payments, and respond positively to guest requests. Teamwork, attention to detail, reliability, and the ability to work in a busy environment are essential. Relevant Australian work rights and responsible service of alcohol certification may be required.

Company Info

AC Hotel Melbourne Southbank is part of Marriott International, one of the world’s largest hospitality companies. Marriott operates a broad portfolio of hotels and resorts worldwide, including brands positioned across luxury, premium, select-service, and extended-stay markets. AC Hotels by Marriott is known for contemporary European-inspired design, thoughtful service, stylish social spaces, and a focus on modern travellers. Located in Melbourne’s Southbank precinct, the hotel serves leisure guests, business travellers, and event visitors close to restaurants, arts venues, the Yarra River, and the central business district. Employees typically work in a multicultural hospitality environment with structured service standards, training opportunities, and potential career mobility across Marriott properties. The company generally places strong emphasis on guest satisfaction, teamwork, inclusion, professional development, and consistent operational quality.

Destination Guide

Australia offers hospitality opportunities in hotels, restaurants, resorts, bars, events, and tourism, especially in Melbourne, Sydney, Brisbane, Perth, and coastal destinations. Workplace culture is generally friendly, practical, multicultural, and focused on punctuality, safety, teamwork, and respectful communication. Melbourne provides excellent dining, arts, sports, public transport, and a varied lifestyle, although rent and living costs can be high. Hospitality workers may need an appropriate visa, such as a Working Holiday visa, employer-sponsored visa, or another permit allowing employment. Check current requirements with the Australian Department of Home Affairs, as eligibility depends on nationality, age, qualifications, and work conditions. Before relocating, arrange accommodation, a tax file number, bank account, health insurance, and suitable work clothing. Australia is geographically large, so travel between cities can be expensive; public transport is convenient in Melbourne, while regional areas may require a car.