The F&B Service Intern supports restaurant, banquet, bar, and room-service operations at JW Marriott Hotel Surabaya. Requirements typically include current enrollment in, or recent graduation from, hospitality, hotel management, or a related program; good grooming; basic English and communication skills; customer-service awareness; and willingness to work shifts, weekends, and holidays. The candidate is expected to welcome guests warmly, take and deliver orders accurately, set and clear tables, maintain cleanliness, follow food-safety and hotel procedures, assist the service team, and learn quickly in a busy luxury-hotel environment. Reliability, teamwork, a positive attitude, and genuine interest in hospitality are important.
JW Marriott Hotel Surabaya is a luxury Marriott International property in East Java’s provincial capital. The hotel serves business travelers, leisure guests, groups, and events, offering upscale accommodation, restaurants and bars, meeting facilities, wellness amenities, and professional guest services. As part of the JW Marriott brand, it emphasizes thoughtful service, refined presentation, personalized hospitality, and associate development. The property operates within Marriott’s global standards while reflecting local Indonesian culture and service traditions. Interns can gain practical exposure to international hotel operations, food and beverage service, guest interaction, teamwork, hygiene procedures, and luxury-service expectations. Marriott properties commonly provide structured supervision and opportunities to learn across departments, although exact training, meals, uniforms, transportation, and internship allowances depend on the individual hotel and employment agreement.
Indonesia is an archipelago with strong hospitality opportunities across Java, Bali, Lombok, Batam, and resort islands. Java, including Surabaya, offers major hotels, restaurants, convention venues, and more affordable urban living. Bali provides abundant tourism work but generally higher rents and seasonal competition. Indonesian culture values respect, community, modest presentation, and polite communication; learning basic Bahasa Indonesia is highly useful. Lifestyle ranges from busy city living to beach and island communities, with varied transport, food, and accommodation costs. Foreign interns or employees normally need an appropriate visa or work authorization arranged with the sponsoring organization; working on a tourist visa is not permitted. Candidates should confirm sponsorship, internship legality, insurance, housing, transport, and contract terms before relocating. Indonesian citizens should check local placement and administrative requirements.
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