F&B and Event Service Expert

Job Description

The F&B and Event Service Expert supports restaurant, bar, banquet and event operations at Four Points by Sheraton Kuala Lumpur Chinatown. Duties typically include preparing venues, welcoming guests, taking orders, serving food and beverages, clearing tables, handling guest requests, maintaining service standards and assisting with event setup and breakdown. Candidates should have hospitality or food-and-beverage experience, good communication skills, a professional appearance and a genuine interest in guest service. Basic English is important; knowledge of Malay or other languages is advantageous. The role requires teamwork, attention to detail, physical stamina, flexibility to work shifts, weekends and public holidays, and the ability to remain calm during busy events.

Company Info

Four Points by Sheraton Kuala Lumpur Chinatown is a Marriott International hotel located in the historic Chinatown area of Kuala Lumpur, Malaysia. The property combines contemporary accommodation with the character of one of the city’s most vibrant heritage districts. It serves business and leisure travellers through guest rooms, dining venues, meeting facilities and event services. As part of the Four Points brand, the hotel focuses on approachable hospitality, comfortable stays, local experiences and dependable service. Employees work within Marriott’s international standards and may receive access to structured training, staff benefits and career opportunities across the wider hotel group. The working environment is likely to be fast-paced and multicultural, particularly in food and beverage operations, where teamwork, guest engagement and consistent service are central to the role.

Destination Guide

Malaysia offers strong opportunities in hotels, resorts, restaurants, events, tourism and retail, especially in Kuala Lumpur, Penang, Langkawi, Johor and Sabah. Hospitality work can provide a lively international environment, while major cities offer convenient public transport, shopping and diverse dining. Malaysian culture blends Malay, Chinese, Indian and indigenous influences, with Islam shaping many customs; respectful dress and courteous communication are appreciated. Kuala Lumpur has a modern urban lifestyle and generally lower living costs than many global cities, although central rents can be higher. Malaysia is a peninsula and federation with many attractive islands, including Langkawi, Tioman, Redang and parts of Sabah. Foreign workers normally need an employer-sponsored Employment Pass or relevant work permit, arranged before employment begins. Applicants should confirm eligibility, medical requirements, contract terms and relocation costs with the employer and Malaysian authorities.