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Quality Assurance Executive

United Arab Emirates JW Marriott Marquis Hotel Dubai AED 6,000–10,000 per month, depending on experience and benefits*
Job Description

The Quality Assurance Executive supports the hotel in maintaining Marriott and JW Marriott brand standards across guest services and operational departments. Typical requirements include hospitality experience, strong knowledge of quality audits and service procedures, excellent communication skills, attention to detail, and confidence using reporting or quality-management systems. The successful candidate is expected to conduct inspections, review guest feedback, identify service gaps, coordinate corrective actions, and prepare performance reports for management. The role also involves coaching colleagues, supporting compliance with company policies, and promoting consistent luxury-service standards. A diploma or degree in hotel management, business, or a related field is generally preferred, along with previous experience in hotel operations, quality assurance, or guest experience.

Company Info

JW Marriott Marquis Hotel Dubai is a luxury five-star property operated by Marriott International, one of the world's largest hospitality companies. Located in Business Bay near Downtown Dubai, the hotel is known for its extensive guest rooms and suites, restaurants, lounges, meeting facilities, leisure amenities, and high-volume international clientele. JW Marriott is Marriott's luxury brand, focused on refined service, wellness, thoughtful experiences, and attention to detail. Employees typically work within structured global standards, with access to Marriott training, career-development programs, and opportunities for internal mobility. The Dubai property offers experience in a multicultural environment and exposure to complex hotel operations, making it attractive to hospitality professionals seeking international career growth.

Destination Guide

The United Arab Emirates is not an island, but it offers coastal city living, desert landscapes, and a highly international work environment. Dubai and Abu Dhabi provide opportunities in hotels, restaurants, tourism, aviation, retail, finance, technology, and events. UAE culture combines Islamic traditions with a diverse expatriate population; modest dress in public places, respect for local customs, and awareness of Ramadan etiquette are important. Lifestyle can be fast-paced and modern, with beaches, shopping, dining, entertainment, and outdoor desert activities. Summers are extremely hot, while winter is comfortable. Most overseas employees require employer-sponsored residence and work visas; the employer commonly arranges entry permits, medical testing, Emirates ID, and labor documentation. Review the full contract carefully, including accommodation, transport, insurance, annual leave, and flights. Costs are highest in central Dubai, so budgeting is essential.

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