Recreation Guest Service Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Recreation Guest Service Assistant supports the resort’s recreation activities and guest facilities, helping visitors enjoy water sports, excursions, games and leisure programs safely. Requirements typically include friendly customer-service skills, confident communication in English, a professional appearance, physical fitness and the ability to work outdoors in tropical conditions. Previous experience in recreation, hospitality, water sports or guest services is helpful, while relevant safety or first-aid training may be preferred. The successful candidate is expected to be energetic, attentive and reliable, provide clear activity information, follow safety procedures, maintain equipment and create enjoyable experiences for guests. Flexibility to work weekends, public holidays and varied shifts is essential.

About the employer

Sheraton Resort & Spa Tokoriki Island Fiji is a beachfront luxury resort on Tokoriki Island in Fiji’s Mamanuca group. It operates under the Sheraton Hotels & Resorts brand, part of Marriott International, one of the world’s major hospitality companies. The resort focuses on island holidays, leisure activities, dining, wellness and memorable guest experiences in a relaxed tropical setting. Its services commonly include accommodation, restaurants and bars, recreation, water-based activities, spa facilities and cultural experiences. Working at the resort involves close contact with international guests and collaboration across hospitality departments. Team members are generally expected to demonstrate warm Fijian hospitality, professional standards, cultural respect and strong attention to safety. As an island property, employment may include staff accommodation, meals, transport arrangements or other benefits, depending on the individual contract and current company policy.

Working in Fiji

Fiji offers opportunities mainly in tourism, resorts, restaurants, marine activities, construction, education, healthcare and customer service. Tokoriki is a small, scenic resort island, so daily life is peaceful and community-focused rather than urban. Employees can expect warm weather, beaches, boating, snorkeling and strong connections with local culture. Fijian society values respect, hospitality, family and community; traditional village customs and modest dress should be respected when visiting local communities. English is widely used, alongside iTaukei and Fiji Hindi. International workers normally need an employer-supported work permit before starting employment and should not work on a tourist visa. Confirm eligibility, documents, medical requirements and permit responsibility with the employer and Fiji Immigration before travel. Relocation planning should include flights, insurance, banking, phone access and agreement details covering accommodation, meals, transport, leave and return travel. Island supplies and medical services may be more limited than on Viti Levu.