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Assistant Human Resources Manager - Four Points by Sheraton Balikpapan

Indonesia Four Points by Sheraton Balikpapan Approximately IDR 8,000,000–15,000,000 per month, potentially plus service charge, benefits, and bonuses*
Job Description

The Assistant Human Resources Manager supports daily people operations at Four Points by Sheraton Balikpapan, including recruitment, onboarding, employee relations, training coordination, performance processes, HR administration, and compliance with Indonesian labor regulations and Marriott standards. Candidates are generally expected to have a degree or diploma in human resources, hospitality management, business, or a related field, together with hotel HR experience, strong communication skills, discretion, organization, and practical knowledge of employment practices. Familiarity with HR systems and conversational English is advantageous. The successful candidate should be approachable, service-minded, fair, confident in handling sensitive matters, and able to work collaboratively in a busy hotel environment.

Company Info

Four Points by Sheraton is Marriott International’s approachable, globally recognized hotel brand, designed for travelers who value comfort, friendly service, local character, and dependable essentials. Properties typically provide modern guest rooms, restaurants and bars, meeting facilities, fitness amenities, and welcoming spaces for both business and leisure travelers. Four Points by Sheraton Balikpapan is located in East Kalimantan, an important Indonesian business and energy center and a gateway to destinations in Borneo. As a Marriott property, it operates within international standards for guest service, safety, training, and ethical employment, while reflecting local hospitality and culture. Employees can benefit from structured development, Marriott’s global network, internal career mobility, staff discounts, and exposure to international hotel operations. The hotel’s HR team plays an important role in maintaining a positive workplace, supporting associates, and ensuring consistent employment practices.

Destination Guide

Indonesia is an archipelago offering varied opportunities in hospitality, tourism, retail, energy, technology, education, and healthcare. Bali and Lombok are popular for resorts, restaurants, wellness, and tourism, while Java provides larger corporate, manufacturing, and technology markets. Sumatra and Kalimantan offer opportunities connected with natural resources, logistics, and growing cities; Balikpapan is a relatively modern, business-focused base in East Kalimantan. Indonesian culture emphasizes respect, community, hospitality, and religious diversity. Lifestyle ranges from busy urban living to relaxed coastal and island communities, with generally affordable food and transport, though housing and imported goods can be costly in tourist areas. Foreign nationals normally require an employer-sponsored work permit and appropriate work visa; working on a tourist visa is not permitted. Before relocating, confirm sponsorship, contract terms, accommodation, insurance, taxation, and registration requirements. Learning basic Bahasa Indonesia is highly useful for daily life and workplace relationships.

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