Banquet Operations Manager

Job Description

The Banquet Operations Manager oversees conferences, weddings, meetings, and other events, ensuring smooth service from setup through breakdown. Requirements typically include several years of experience in hotel banquet or food-and-beverage operations, strong knowledge of service standards, event planning, staffing, budgeting, and health and safety procedures. A hospitality diploma or equivalent experience is often preferred. The successful candidate should be an organized, hands-on leader with excellent communication, guest-service, problem-solving, and team-management skills. Flexibility is essential, as the role involves evenings, weekends, holidays, and changing event schedules. Candidates are expected to maintain Marriott and Westin standards, coordinate effectively with culinary and sales teams, control costs, and deliver consistently high-quality guest experiences.

Company Info

The Westin Jakarta is a luxury hotel located in the Gama Tower in South Jakarta, Indonesia. It is part of Westin Hotels & Resorts, Marriott International’s wellness-focused brand, known for its emphasis on sleep, movement, nutrition, and guest wellbeing. The hotel provides upscale accommodation, restaurants and bars, meeting facilities, banquet services, spa and fitness amenities, and business-event support. As a Marriott property, it generally follows global standards for guest service, operational quality, colleague development, safety, and ethical business conduct. The Westin Jakarta serves corporate travelers, international visitors, local guests, weddings, conferences, and large social functions. Employees can gain experience in a multinational hospitality environment while working with diverse guests and teams. Benefits and employment conditions depend on the specific contract and local company policies.

Destination Guide

Indonesia offers hospitality opportunities across Java, Bali, Lombok, Sumatra, and other islands, with the strongest concentrations in Jakarta, Bali, and major resort destinations. Jakarta, on Java, is a busy commercial center with excellent career prospects, public transport, shopping, dining, and international communities, though traffic and living costs can be high. Bali provides a more resort-oriented lifestyle, while Lombok and the eastern islands offer quieter surroundings and growing tourism markets. Indonesian culture values courtesy, community, respect for elders, and religious diversity; modest dress and sensitivity to local customs are important. Employees should expect warm weather, varied food, and a relaxed social lifestyle. Foreign nationals normally need an employer-sponsored work authorization and appropriate visa, arranged before employment begins. Relocation planning should include accommodation, health insurance, tax registration, banking, and document legalization. Local Indonesian language skills are helpful, although English is common in international hotels.