Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Belldesk (The Residences at The Westin Manila)
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Belldesk associate welcomes residents and guests, handles luggage and deliveries, provides directions and local information, coordinates transportation, and supports a smooth arrival and departure experience. Candidates should have strong communication and customer-service skills, a professional appearance, good physical stamina, and the ability to handle luggage and remain active for extended periods. Previous experience in a hotel, serviced residence, concierge, bell service, or guest-facing role is advantageous. The role requires flexibility to work shifts, weekends, and holidays, careful attention to detail, teamwork, reliability, and familiarity with hospitality standards. Candidates are expected to anticipate guest needs, protect personal belongings, maintain an organized lobby area, and represent The Westin brand warmly and professionally.
Can I work in the Philippines?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: The employer files a work permit (Alien Employment Permit) after a local-first job notice, then a 9(g) visa; hotels get permits for specialists, not line staff.
Watch for: From 11 November 2026: job notice online, decision in 10 working days. Filing is online only, at the labour department's central office, since 2026.
Official source: Bureau of Immigration: Pre-arranged Employment Visa (9G). Checked November 2026.
What the job usually comes with in the Philippines
Usual for the Philippines, varies by employer. Checked November 2026.
| Housing | Not in city hotels; island resorts (Boracay, Siargao) may give shared staff quarters |
|---|---|
| Meals | Duty meals in the staff canteen |
| Flights | Senior packages only |
| Service charge | All of it shared equally among staff except managers (by law); the amount varies by hotel |
| Contract | Probation up to 6 months (by law); foreigners' contracts follow the permit, 1 to 3 years |
| Leave | 5 days after 1 year; 10 regular holidays; 13th-month pay (by law) |
| Income tax | 0% to PHP 250,000 a year (about USD 4,000), then 15% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
About The Residences at the Westin Manila Sonata
The Residences at The Westin Manila Sonata is a premium serviced-residence property associated with The Westin brand, part of Marriott International’s global portfolio. Located in the Ortigas area of Metro Manila, it offers residents and guests an upscale hospitality experience supported by hotel-style services, wellness-oriented amenities, dining, and professional guest assistance. The Westin brand is known for its focus on well-being, including restorative environments, thoughtful service, and programs designed to help travelers feel their best. Staff members are expected to deliver polished, personalized service while following Marriott’s standards for guest care, safety, integrity, and inclusion. Working at the property can provide experience in luxury hospitality, residential operations, front-of-house service, and the wider Marriott career network.