Front Office Supervisor

Job Description

The Front Office Supervisor supports the daily operation of reception, guest services, arrivals, departures, reservations coordination and cashiering. Requirements typically include previous hotel front-office experience, strong communication and organisational skills, confidence using hotel property-management systems, and the ability to work rotating shifts, weekends and public holidays. The successful candidate is expected to lead by example, coach team members, resolve guest concerns professionally, maintain accurate records, follow Marriott service standards and ensure a smooth, welcoming guest experience. Local work rights and good English communication are generally required.

Company Info

Four Points by Sheraton Perth is a Marriott International hotel located near Perth’s central business district, major attractions and sporting venues. The hotel serves business and leisure travellers and offers accommodation, dining, meetings and guest services. As part of the Marriott Bonvoy portfolio, Four Points combines dependable hospitality with a relaxed, practical style, focusing on friendly service, comfortable stays and efficient operations. Employees typically work within Marriott’s global service culture, which places emphasis on guest satisfaction, teamwork, inclusion, professional development and ethical business practices. The property provides opportunities across front office, food and beverage, housekeeping, engineering, sales and administration. Marriott International is one of the world’s largest hotel companies, operating thousands of properties across numerous brands and countries, giving employees potential access to training, internal mobility and international career opportunities.

Destination Guide

Australia is a large island continent with strong employment opportunities in hotels, tourism, restaurants, events, healthcare, construction, technology and agriculture. Perth offers a sunny climate, beaches, outdoor activities and a comparatively relaxed lifestyle, although housing and transport costs should be researched carefully. Australian workplaces are generally multicultural, practical and team-oriented, with emphasis on punctuality, workplace safety and respectful communication. Common visa routes include employer-sponsored visas, skilled migration, and working holiday visas for eligible nationalities; conditions vary by occupation, age and country, so applicants should check the Australian Department of Home Affairs. Before relocating, arrange valid work rights, health insurance, accommodation, a tax file number and an Australian bank account. Public transport is useful in Perth, while many outer areas are easier to reach by car. Qualifications and hospitality experience can improve employment prospects.