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F&B Service Expert-Four Points by Sheraton Batam

Indonesia Four Points by Sheraton Batam Approximately IDR 3,500,000–5,500,000 per month, potentially plus service charge, meals, allowances, and other hotel benefits*
Job Description

The F&B Service Expert is responsible for welcoming guests, taking and delivering food and beverage orders, setting and clearing tables, processing payments, and maintaining Marriott service standards. Candidates should have hospitality or restaurant experience, good communication skills, a professional appearance, and basic English ability. Knowledge of food and beverage service, point-of-sale systems, hygiene procedures, and guest handling is useful. The role requires a friendly, reliable, team-oriented attitude, attention to detail, and flexibility to work shifts, weekends, and public holidays. Candidates should be comfortable standing for extended periods and responding efficiently to guest requests.

Company Info

Four Points by Sheraton Batam is a Marriott International hotel located in Batam, Indonesia, serving business travelers, leisure guests, and visitors attending meetings or events. The property operates under the Four Points brand, which focuses on approachable hospitality, comfortable accommodation, local experiences, food and beverage service, and practical amenities. As part of Marriott International, the hotel follows global standards for guest service, employee conduct, safety, training, and operational quality. Employees may benefit from structured learning, internal career opportunities, and access to Marriott's international hotel network. The hotel's location in Batam places it within an important tourism and business destination near Singapore and Malaysia, creating opportunities for hospitality professionals who enjoy working with both domestic and international guests.

Destination Guide

Batam is an Indonesian island in the Riau Islands province, close to Singapore and Malaysia. Job opportunities are concentrated in hotels, restaurants, tourism, retail, shipyards, manufacturing, logistics, and services. The lifestyle is generally more relaxed and affordable than Jakarta, with a mix of Indonesian, Malay, Chinese, and international influences. Residents enjoy seafood, shopping centers, beaches, island trips, and ferry connections to Singapore. Bahasa Indonesia is essential, while English is valuable in hotels and tourism. Foreign employees normally need employer sponsorship and the appropriate Indonesian work and stay permits before starting employment; working on a tourist visa is not permitted. Relocating candidates should confirm housing, transport, insurance, meals, service charges, and permit costs with the employer. Domestic applicants should prepare identification, qualifications, references, and health documentation.