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Marketing Communications Coordinator - PR & Social Media

Japan The Ritz-Carlton Osaka ¥3,500,000–¥5,500,000 per year*
Job Description

The Marketing Communications Coordinator supports public relations, media relations, social media, content creation, and promotional communications for The Ritz-Carlton Osaka. Requirements typically include strong Japanese and English communication skills, excellent writing and editing ability, social media knowledge, attention to detail, and experience in hospitality, communications, marketing, or public relations. The successful candidate is expected to coordinate campaigns, maintain brand standards, work with media and internal departments, assist with events and photo shoots, monitor online channels, and represent the hotel professionally. Creativity, organization, cultural awareness, discretion, and the ability to manage multiple deadlines are important. Experience with luxury hospitality, digital marketing, media databases, or design tools would be advantageous.

Company Info

The Ritz-Carlton Osaka is a luxury hotel operated under Marriott International, one of the world’s largest hospitality companies. Located in Osaka’s Umeda district, the hotel combines European-inspired elegance with Japanese hospitality and offers luxury accommodation, restaurants, bars, spa facilities, meeting spaces, and event services. The Ritz-Carlton brand is known for highly personalized service, refined guest experiences, and rigorous attention to detail. Employees work within Marriott’s international network and may benefit from structured training, career development programs, staff benefits, and opportunities to transfer between properties. The marketing communications team helps protect and promote the hotel’s reputation through media relations, social media, content, partnerships, and public events. Fluency in Japanese is generally important for local media and operations, while English supports communication with international guests, corporate teams, and global brand stakeholders.

Destination Guide

Japan offers opportunities in hospitality, tourism, technology, education, retail, finance, and international business. Osaka is a lively, comparatively affordable major city known for food, friendliness, nightlife, and convenient transport, with easy access to Kyoto, Kobe, and Nara. Japanese workplace culture values punctuality, respect, teamwork, hierarchy, and careful attention to service quality. Daily life is safe and highly organized, although housing, commuting, and language can require adjustment. For a full-time professional role, candidates usually need an employer-sponsored work visa, commonly under an appropriate Engineer/Specialist in Humanities/International Services category; requirements depend on qualifications and duties. Employers often support the Certificate of Eligibility and visa process. Relocating workers should budget for deposits, furniture, health insurance, pension, taxes, and initial living costs. Learning practical Japanese significantly improves workplace communication and integration, even when English is used internationally.

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