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Voyage-AP-Rooms Operations

Sri Lanka Courtyard by Marriott Colombo LKR 100,000–180,000 per month, estimated*
Job Description

The Voyage-AP Rooms Operations role is an entry-level hospitality leadership development position covering guest services, front-office procedures, room operations, service recovery, and coordination with housekeeping and other departments. Candidates are generally expected to have a degree or diploma in hotel management, tourism, or a related field, strong spoken and written English, professional presentation, customer-service ability, and flexibility to work shifts, weekends, and public holidays. Marriott looks for motivated recent graduates who demonstrate initiative, teamwork, cultural awareness, problem-solving skills, and a genuine interest in building a long-term career in hotel operations. Previous hotel experience is helpful but may not be essential.

Company Info

Courtyard by Marriott Colombo is a modern business and lifestyle hotel operated under Marriott International, one of the world’s largest hospitality companies. Located in Colombo, the property serves business travelers, leisure guests, groups, and international visitors, offering accommodation, dining, meetings, and guest-service facilities. Courtyard hotels are designed around practical comfort, efficient service, and welcoming communal spaces. Employees typically work in a structured international environment with established operating standards, training, and opportunities to move between departments or progress within Marriott’s global hotel network. The Voyage program is intended to develop recent graduates through practical rotations, coaching, and exposure to hotel leadership. Working at the Colombo property can provide valuable experience in rooms operations, multicultural guest service, and the day-to-day management of a city hotel in Sri Lanka.

Destination Guide

Sri Lanka offers opportunities in hotels, resorts, restaurants, travel companies, airlines, wellness, and tourism services, especially in Colombo, Galle, Kandy, and coastal resort areas. The culture is friendly and diverse, shaped by Sinhalese, Tamil, Muslim, and colonial influences, with strong traditions of hospitality, family, religion, and festivals. Colombo provides a busy urban lifestyle, while beach and hill-country locations offer a slower pace and lower living costs. English is widely used in tourism, although learning basic Sinhala or Tamil is useful. Foreign nationals normally need an employer-sponsored employment visa or residence authorization before working; requirements should be confirmed with the employer and Sri Lankan authorities. Relocating employees should budget for accommodation, transport, health insurance, and document processing, and verify whether the employer provides meals, housing, or relocation support.

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