Manager, HR Services, Australia, New Zealand, Pacific Islands

Job Description

The Manager, HR Services supports human resources operations across Australia, New Zealand and the Pacific Islands. The role typically requires a degree or equivalent experience in human resources, strong knowledge of employment practices, HR systems and shared-services processes, and experience managing stakeholders across multiple locations. Excellent communication, problem-solving, organisational and analytical skills are expected, along with discretion when handling confidential employee information. The successful candidate will coordinate HR service delivery, improve processes, ensure policy and legal compliance, support hotel and corporate leaders, and contribute to consistent employee experiences across the region. Experience in hospitality, a multinational organisation or a regional HR environment would be advantageous.

Company Info

Marriott International is one of the world’s largest hospitality companies, operating and franchising thousands of hotels and resorts across numerous countries and territories. Its portfolio includes well-known brands such as Marriott Hotels, Sheraton, Westin, The Ritz-Carlton, W Hotels, St. Regis, Le Méridien and Courtyard. Marriott provides accommodation, food and beverage, meetings, events, spa and travel experiences for business and leisure guests. The company places strong emphasis on hospitality, service excellence, inclusion, employee development and responsible business practices. The Sydney Area Office supports Marriott’s operations and business activities across Australia, New Zealand and the Pacific Islands, working with hotels, corporate teams and regional leaders. Benefits may include career development, hotel discounts, wellbeing programs and opportunities for internal mobility, depending on the employment arrangement and local conditions.

Destination Guide

Australia offers HR, hospitality, tourism, corporate and shared-services opportunities, particularly in Sydney, Melbourne, Brisbane, Perth and major resort destinations. Its culture is generally informal, diverse and multicultural, with an emphasis on work-life balance, outdoor activities and direct communication. Lifestyle options range from major-city dining and entertainment to beaches, national parks and remote island communities. Living costs are high in Sydney and many resort areas, so housing and transport should be planned carefully. International applicants usually need an appropriate visa, such as an employer-sponsored Skills in Demand visa, skilled migration visa or eligible working-holiday visa; requirements depend on nationality, occupation, age and sponsorship. Employees should confirm eligibility, salary thresholds, health insurance and work rights through Australia’s Department of Home Affairs. Relocation commonly involves arranging accommodation, tax registration, banking, a local phone service and healthcare access.