Change Management Specialist

Role summary

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The Change Management Specialist supports organizational transformation by assessing business impacts, preparing communications, coordinating training, engaging stakeholders, and helping employees adopt new processes, technology, or operating models. Typical requirements include a bachelor’s degree in business, communications, psychology, human resources, information systems, or a related field; experience in change management, project delivery, transformation, or consulting; strong written and verbal communication; and the ability to manage multiple stakeholders and deadlines. Candidates are expected to be analytical, organized, adaptable, client-focused, and comfortable working in collaborative, multicultural teams. Familiarity with change frameworks, project management tools, process improvement, and Microsoft Office is advantageous.

About the employer

EY, formerly Ernst & Young, is a global professional services organization providing assurance, consulting, strategy and transactions, tax, and legal services. Its Philippines operations serve local and international clients across industries, supporting business transformation, technology modernization, risk management, finance, and workforce initiatives. EY combines industry knowledge with global methodologies and multidisciplinary teams to help organizations create long-term value and manage complexity. Employees typically work in a professional, collaborative environment with opportunities to support large regional engagements, develop consulting skills, and collaborate with colleagues from different countries. The firm emphasizes integrity, inclusiveness, continuous learning, and building a better working world. Roles in change management commonly involve client interaction, transformation programs, communications, training, stakeholder engagement, and adoption planning.