F&B and Event Service Expert - Room Service (Royal Orchid Sheraton Riverside Hotel Bangkok)

Job Description

The role delivers food and beverages to guest rooms while providing warm, accurate and timely service in line with Marriott and Royal Orchid Sheraton standards. Candidates should ideally have previous hotel, restaurant or room-service experience, good spoken English, professional grooming and strong customer-service skills. Knowledge of food safety, menu items, billing procedures and order-taking systems is helpful. The successful candidate is expected to work shifts, weekends and public holidays, communicate clearly with kitchen and front-office teams, handle guest requests politely, maintain cleanliness and meet high standards of accuracy and efficiency. Physical stamina, teamwork, reliability and a positive attitude are important.

Company Info

Royal Orchid Sheraton Riverside Hotel Bangkok is a luxury riverside hotel operated under the Sheraton brand within Marriott International’s global hospitality portfolio. Located beside the Chao Phraya River, the hotel serves leisure travellers, business guests, groups and events, with accommodation, restaurants, bars, meeting facilities, river views and guest recreation amenities. Its service culture focuses on Thai hospitality combined with international operating standards. Employees typically work in a multicultural environment and may receive benefits such as staff meals, uniforms, training, service charge participation and Marriott associate travel privileges, depending on the employment contract. The property is well suited to candidates seeking experience in full-service luxury hotels, food and beverage operations, room service and event hospitality in Bangkok.

Destination Guide

Thailand offers hospitality, restaurant, tour, diving, wellness and customer-service jobs in Bangkok and island destinations such as Phuket, Koh Samui, Koh Phi Phi and Koh Tao. Island work can provide a relaxed outdoor lifestyle, beaches, boating and a strong international community, although housing and transport may be more expensive or limited than on the mainland. Thai culture values politeness, respect for elders, modest dress at temples and considerate communication. Bangkok provides broader career opportunities, public transport and urban conveniences, while island life is quieter and seasonal. Foreign employees normally need an employer-sponsored Non-Immigrant B visa and work permit before legally working; requirements vary by nationality and position. Employers commonly assist with documentation, but applicants should verify current rules with the Thai embassy and Department of Employment. Plan for deposits, health insurance, local transport and several weeks of living costs before relocation.