The Reservations Agent manages guest bookings by phone, email, and online channels, updates reservation records, explains room types, packages, rates, and resort policies, and coordinates with Front Office and other departments. Candidates should have hospitality or reservations experience, strong communication and computer skills, good attention to detail, and the ability to use reservation or property-management systems. Fluency in English is expected; knowledge of Filipino and experience with Marriott systems are helpful. The successful candidate is expected to provide warm, accurate, and timely service, protect guest and payment information, meet booking and service standards, and remain organized while handling changes, special requests, and busy periods. Flexibility for weekends, holidays, and rotating shifts is normally required.
The Farm at San Benito is a luxury wellness resort in Lipa, Batangas, Philippines, operating as part of Marriott International’s Autograph Collection. Set within a lush tropical environment, the property focuses on holistic health, preventive wellness, nutrition, mindfulness, fitness, and restorative experiences. Its accommodation, spa, dining, medical wellness, and retreat programs attract international and local guests seeking relaxation and lifestyle improvement. As an Autograph Collection property, The Farm combines an independent, distinctive identity with Marriott’s global standards, reservation network, training resources, and loyalty ecosystem. Employees work in a guest-centered environment where discretion, genuine hospitality, cultural awareness, and attention to detail are highly valued. The resort is suited to people interested in luxury hospitality, wellness tourism, and service excellence, although schedules may be demanding during retreats, holidays, and peak travel periods.
The Philippines offers hospitality opportunities across Luzon, Visayas, and Mindanao, especially in Manila, Cebu, Boracay, Palawan, Batangas, and resort destinations. Jobs are available in hotels, wellness resorts, restaurants, tourism, reservations, and guest services. Filipino culture is warm, family-oriented, and generally welcoming, with English widely used in workplaces. Island life can be relaxed and community-focused, offering beaches, diving, hiking, and affordable local food, though traffic, tropical weather, uneven infrastructure, and occasional power interruptions may affect daily life. Foreign employees usually need an employer-sponsored work permit and appropriate visa; requirements should be confirmed with Philippine immigration and the employer before travel. Relocating to Batangas may offer lower living costs than Manila, but transport and access to major services should be considered. Health insurance, accommodation, tax obligations, and airport transfers should be discussed in the employment package.
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