The Human Resources Manager I supports employee relations, recruitment, onboarding, performance management, training coordination, workplace policies, payroll administration, and compliance with Indonesian labor regulations. Candidates are generally expected to hold a degree or diploma in human resources, business administration, hospitality, or a related field, with previous HR experience, preferably in hotels or other service businesses. Strong communication, organization, confidentiality, problem-solving, and interpersonal skills are important. Familiarity with HR systems, employment legislation, and staff engagement practices is valuable. Working knowledge of English and Bahasa Indonesia is typically expected. The successful candidate should be approachable, professional, commercially aware, and able to work effectively with department leaders and employees in a busy hotel environment.
Four Points by Sheraton Medan is a full-service hotel in Medan, North Sumatra, operating under Marriott International’s Four Points brand. The brand is designed for practical, comfortable stays, offering approachable service, contemporary accommodation, food and beverage facilities, meeting spaces, and amenities for business and leisure travelers. As part of Marriott’s global portfolio, the hotel is supported by international operating standards, training resources, and career-development opportunities. Its team serves local guests, corporate travelers, groups, and visitors exploring North Sumatra. The Human Resources function plays an important role in recruiting and developing employees, maintaining service standards, supporting employee relations, and ensuring compliance with Indonesian employment requirements. Benefits and working conditions vary by position and hotel policy, but hospitality employees may receive meals, uniforms, service-charge participation, insurance, and access to Marriott’s associate programs.
Medan is on Sumatra, Indonesia’s large western island and a major commercial gateway to Lake Toba, Berastagi, and Bukit Lawang. Job opportunities are strongest in hospitality, food and beverage, retail, logistics, plantations, education, healthcare, and business services. Medan has a lively, diverse culture influenced by Batak, Malay, Javanese, Chinese, and Indian communities. Daily life is energetic and relatively affordable compared with Jakarta or Bali, although traffic, heat, humidity, and occasional air-quality issues can be challenging. Housing, international schools, hospitals, and shopping are available, while nearby natural attractions provide excellent weekend escapes. Foreign nationals must obtain an employer-sponsored work authorization and appropriate Indonesian visa; working on a tourist visa is not permitted. Before relocating, confirm the contract, salary, accommodation, insurance, tax treatment, visa sponsorship, and relocation support. Bahasa Indonesia is essential for daily life, while English is useful in international hotels.
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